S is for Strategy
DO THIS NEXT
Put FEELINGS FIRST
Before you settle in to automate something, spend at least 10 mins considering the feelings of your customers leads and contacts, and of you and your team
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START WRITING DOWN THE AIM AND THE PLAN
When you're working in ActiveCampaign, write down what the plan is and how it will help your business - I teach some great ways to do this in the ActiveCampaign Academy, but for now, a notepad or a google doc is better than nothing